Location: Room 231
When: During Mod 1
Stop by our tech support room during Mod 1 for immediate assistance with your Chromebook issues. Technicians are available to diagnose problems, perform repairs, and answer questions.
When you submit a support ticket, you will receive a unique ticket number. Keep this number to track your repair status. You should receive an email with your ticket ID, and be emailed whenever an update has been made to your ticket.
BucIT technicians will diagnose and repair your Chromebook. You can check the status of your ticket at any time using your ticket ID number. If you forget your ticket ID number, please reference your email for a confirmation email containing your ticket ID. All emails are sent from bucit@students.rbrhs.org.
When your Chromebook is ready, your ticket status will be updated to "Closed" and marked as available for pickup. You should also receive a notification email. Return to Room 231 during Mod 1 to pick up your device.